Brandt Smallwood
Chief Strategy Officer Bilt Rewards
Brandt Smallwood, Chief Strategy Officer, Bilt Rewards
Brandt is Chief Strategy Officer, with responsibility for Bilt’s loyalty program andpartnerships as well as its consumer finance offerings, including the award winning,Wells Fargo issued, BiltMastercard. Prior to joining Bilt, Brandt spent close to a decadein financial services in a variety of roles. First, as an investment banker in the FinancialInstitutions Group at Goldman Sachs, then as a founding team member and Chief ofStaff to the CEOand COO of Marcus: By Goldman Sachs and most recently as afounding team member and investment banker of the Financial Services Group atCenterview Partners, where he was a Principal. Brandt holds a B.A. in Economics andPolitical Science from Columbia University
2025 AGENDA Sessions
Panel: Revolutionizing Rewards and Loyalty Programs Through Data and Customer-Centric Innovation
AI, APIs, advanced data analytics, and customer-centric innovation are helping banks and fintechs transform rewards and loyalty programs. In this session, we will examine how these technologies revolutionize customer engagement for financial institutions. Join this panel to learn next-generation techniques for creating tailored, data-driven rewards and loyalty programs that cater to unique customer preferences, and explore how these initiatives can enhance customer experiences, satisfaction, and retention.
Monday 10 March 15:15 - 15:55 Titian 2201A - 2301B
Value as a Service
AI, APIs, advanced data analytics, and customer-centric innovation are helping banks and fintechs transform rewards and loyalty programs. In this session, we will examine how these technologies revolutionize customer engagement for financial institutions. Join this panel to learn next-generation techniques for creating tailored, data-driven rewards and loyalty programs that cater to unique customer preferences, and explore how these initiatives can enhance customer experiences, satisfaction, and retention.
Titian 2201A - 2301B US/Pacific