Elizabeth Osborne
COO Great Lakes Credit Union
Elizabeth Osborne is an experienced operations and information technology leader based in the greater Chicago area, with a solid background in the Credit Union and banking industries. With a track record of success, she has held prominent roles such as Chief Information Officer (CIO) in Community Banking and Business Integration for Mergers and Acquisitions (M&A) for a regional bank. She was recently recognized by American Banker as one of the "Most Powerful Women in Credit Unions"(10th) 2023.
2025 AGENDA Sessions
Panel: Delivering Personalization at Scale for Every Era of the Banking Customer Journey
Banking and fintech solutions must evolve to meet the needs of diverse customer demographics, including Gen X, Gen Z, Millennials, and Baby Boomers. In this session, we will showcase fintech innovations that enable hyper-personalized banking experiences across all stages of the customer journey. Join this panel to learn how to enhance customer experience through personalization, gaining insights into customer preferences, changing banking trends, and understanding the importance of user-centric innovation to deliver tailored financial services for every demographic.
Monday 10 March 14:30 - 15:10 Titian 2201A - 2301B
Value as a Service
Sponsored Content
Banking and fintech solutions must evolve to meet the needs of diverse customer demographics, including Gen X, Gen Z, Millennials, and Baby Boomers. In this session, we will showcase fintech innovations that enable hyper-personalized banking experiences across all stages of the customer journey. Join this panel to learn how to enhance customer experience through personalization, gaining insights into customer preferences, changing banking trends, and understanding the importance of user-centric innovation to deliver tailored financial services for every demographic.
Titian 2201A - 2301B US/PacificLunch & Learn: The DEI of Tomorrow: Amplifying Women's Voices
Sponsored by Paytech Women
Tuesday 11 March 13:00 - 13:40 Bellini 2001A - 2101B
Value as a Service
Sponsored Content
Sponsored by Paytech Women
Bellini 2001A - 2101B US/Pacific