Shruti Patel
EVP & CPO, Business Banking U.S. Bank
Shruti Patel has two decades of financial services experience. She is currently Chief Product Officer for the Business Banking Segment at U.S. Bank where she is responsible for delivering an integrated product strategy that connects banking, payments and software for business clients with up to $25 million in revenue.
2025 AGENDA Sessions
Panel: Creating Value & Driving Loyalty in Small Business Banking & Finance
SMBs require integrated financial solutions that not only support their growth but foster loyalty and create lasting value. As fintech merges with traditional finance, new opportunities arise for financial institutions to enhance SMB experiences and build meaningful, long-term relationships. This panel will delve into how banking and fintech providers can elevate their offerings to deliver Value-as-a-Service for SMBs. We’ll explore innovative financial solutions that address the unique challenges of small businesses, from efficient financial management to enriched customer interactions. Our experts will discuss how emerging technologies, like API integrations and AI-driven personalization, are helping financial services evolve from transactional support to transformative partnerships. Join us to discover how you can redefine your financial products to drive loyalty and growth, optimize solutions for evolving SMB needs, and create compelling, value-driven customer journeys that ensure SMBs thrive in an increasingly competitive market.
Wednesday 12 March 09:15 - 09:55 Bellini 2001A - 2101B
Building Financial Services to Endure
SMBs require integrated financial solutions that not only support their growth but foster loyalty and create lasting value. As fintech merges with traditional finance, new opportunities arise for financial institutions to enhance SMB experiences and build meaningful, long-term relationships. This panel will delve into how banking and fintech providers can elevate their offerings to deliver Value-as-a-Service for SMBs. We’ll explore innovative financial solutions that address the unique challenges of small businesses, from efficient financial management to enriched customer interactions. Our experts will discuss how emerging technologies, like API integrations and AI-driven personalization, are helping financial services evolve from transactional support to transformative partnerships. Join us to discover how you can redefine your financial products to drive loyalty and growth, optimize solutions for evolving SMB needs, and create compelling, value-driven customer journeys that ensure SMBs thrive in an increasingly competitive market.
Bellini 2001A - 2101B US/Pacific
