Coconut Software is a leading customer engagement platform that orchestrates effortless digital and in-person banking experiences for financial institutions. The company’s appointment scheduling, in-branch queuing, and video banking solutions tackle critical challenges head-on, while building customer loyalty and improving Customer Satisfaction Scores (CSAT). Coconut Software creates measurable business value by helping clients achieve their revenue goals, optimize workforce planning, and streamline branch traffic. It serves a growing number of top-tier banks and credit unions across North America, including RBC, MACU, and M&T Bank.