Is Customer Data an Asset or a Liability?

The role of data as an asset vs. liability depends on the outcomes it generates. If your data fuels a decision that harms someone who can't see it or correct it — that's a clear liability. If it's quietly benefiting a competitor's AI model — is it a liability? The panel will explore what it actually takes for data to land on the right side of the ledger.

Takeaways:
Learn how to translate data into business outcomes — ROE, growth, and defensibility — and what it costs when you can't.
Understand the regulatory and governance frameworks that exist today as automated decision environments and personalization grow.
Learn how existing data licensing and IP Frameworks could serve as blueprints for building a more accountable data supply chain.


Wednesday 01 April 9:35 AM - 10:15 AM Banking

Add to calendar 04/01/2026 09:35 04/01/2026 10:15 Is Customer Data an Asset or a Liability? The role of data as an asset vs. liability depends on the outcomes it generates. If your data fuels a decision that harms someone who can't see it or correct it — that's a clear liability. If it's quietly benefiting a competitor's AI model — is it a liability? The panel will explore what it actually takes for data to land on the right side of the ledger.

Takeaways:
Learn how to translate data into business outcomes — ROE, growth, and defensibility — and what it costs when you can't.
Understand the regulatory and governance frameworks that exist today as automated decision environments and personalization grow.
Learn how existing data licensing and IP Frameworks could serve as blueprints for building a more accountable data supply chain.
Banking US/Pacific
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Speakers

Amjad Masad

CEO, Replit

Christina Miller

COO, MANTL

Georgina Merhom

CEO & Founder, SOLO

Laura Menken

SVP, Head of Digital Payments and Mobile, PNC Bank